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Web Content and Data Retention Procedure

Ref. No. Executive sponsor Policy steward Approval authority First approved Last reviewed Effective date Next review
56.03              
  1. Purpose
    1. To govern the retention of web content and legacy web data under the Web Policy, to maintain website performance/speed and user experience.
  1. Scope
    1. This policy applies to all NSCC employees, contractors performing work on behalf of the College and students.
  1. Definitions
Term Definition
Content Management System (CMS) Software or a suite of applications and tools that can be used to create, edit, review and publish electronic web content, enabling non-technical users to access and contribute content updates to a website.
Distributed Publishing Model A content management framework where web content publishing responsibilities are distributed throughout the organization. Greater access to contributing, editing and approving/publishing content is provided to more people within the organization through a centrally-managed CMS, overseen by individuals with core expertise in web content development, user experience and information architecture.
Intranet The College’s official internal website which is intended for employee and student use and provides permission-based or role-based (username and password required) content.
nscc.ca The College’s official public-facing website, intended for external audiences.
Web Application Manager (WAM) Suite of applications used to publish/collect electronic Web Data to/from front-end websites.
Web Content Refers to text, images, documents, video, audio files and links available through a web browser, regardless of device (PC, mobile, etc).
Web Content Strategy A guide to ensure web content meets organizational business needs, as well as the needs of relevant audiences. The strategy defines audiences, goals and sets a process for prioritizing work.
Legacy Web Data Information retained in the WAM/databases that has previously been published/collected from front-end websites but is no longer required.
  1. Procedures

4.1 Deletion of Web Content

Web Content and Scope Notes Platform Retention Period and Frequency Responsibility
[Campus name] Document library Connect intranet 12 months, annually DPX
[Campus name] Image List Connect intranet 12 months, annually DPX
Announcements (college-wide)
  • Announcements list
  • Document library
  • Image list
Connect intranet 2 years, annually DPX
Announcements (campus)
  • Announcements list
  • Document library
  • Image list
Connect intranet Expiration date + 1 month, monthly DPX
Web part contents list
  • Promo image list
  • Portal online services list
  • Portal top tasks list
Connect intranet Review annually for relevance CCS
Featured Stories
  • Features list
  • Document library
  • Image list
  • Pages list
Connect intranet 3 years, annually CCS
Services and Information
  • [Department name] Document library
  • Images list
  • Pages list
Connect intranet Review annually for relevance CCS to initiate annual review by Content Owners
Redirects Cascade Expired redirects removed monthly DPX
Documents (non-financial) no longer in use/linked to Cascade 12 months, annually CCS
Images Cascade 12 months, annually CCS
Stories Cascade 2 years, annually (unless related to active campaign) CCS
Media Releases Cascade Current year + archive of 2 years, reviewed annually DPX
Retired sites (including subsites) Cascade 6 months, bi-annually DPX

4.2 Deletion of Legacy Web Data
Applications and databases are intended to publish/collect data to/from web platforms. Content repositories should exist outside of the CMS and WAM for you to archive your information.

Legacy Web Data and Scope Notes Platform Retention Period and Frequency Responsibility
Academic Calendar
Important dates in the academic cycle
Nscc.ca and Connect intranet Delete all but current and forthcoming academic year, annually DPX
Event Calendar
Publicly available events/webinars
Nscc.ca and Connect intranet 18 months, monthly DPX
GES Jobs Submissions Student/Alumni jobs board Nscc.ca 3 years, annually in August DPX
WAM: Activity Log Nscc.ca 1 month - failed/successful logon entries
6 months - object modification entries
DPX
WAM: Error Log
Captures errors occurred in front-end apps
Nscc.ca 1 month, monthly DPX
WAM: WebCal Activity Log
Historical record of changes to web narratives
Nscc.ca 6 months, bi-annually DPX
Forms Nscc.ca 3 years, annually DPX
WebCal (development environment) Nscc.ca 18 months, annually DPX
Fees app
A new database is created for a new academic year of Fees, at go-live time this becomes the active database
Nscc.ca 18 months, annually DPX
Articulation Agreement app Nscc.ca and Connect intranet Expiration date +24 months, annually AEQ
ECDSC Event Calendar
Early Childhood Development Support Centre calendar of professional development activities
Nscc.ca Expiration date + 6 months, annually Campus Operations, Kingstec
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