Facilitator: Employability & Digital Skills

About the Position

About MetroWorks

Since 1978, MetroWorks has helped thousands of people overcome obstacles and realize their employment and educational goals. From its beginnings as a pioneer in community based economic development MetroWorks has continued to evolve and remain relevant to the needs of our community.

Options Work Activity Program 

The mission of the Options Work Activity Program is to help prepare and integrate Nova Scotians with challenges to employment into the workforce and community. This is achieved by providing pre-employment and employment services, focused on personal, social and work-related skills development. Options Work Activity Program supports participants, ages 18 to 60+, who are on the path to sustainable employment that often requires more intensive services than those offered elsewhere. 

If you are looking to inspire and support people along their employment journey, enjoy training & development and are passionate about working in a diverse and inclusive environment… If you like variety in your work, enjoy teaching basic digital skills, and understand the importance of building skills for today's workplace… We have been looking for you! Apply and tell us what excites you about this role. We understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team – so if your experience is close to what we’ve listed below, please consider applying.

Facilitator: Employability & Digital Skills

Prepare participants for employment by facilitating groups and individuals on basic digital skills, reception/office skills, employability skills and essential skills. Foster work habits that are appropriate for standard workplace practices.

Roles and Responsibilities:

• Conduct training sessions delivered through a hands-on approach in the following areas:
  • Microsoft Office (Word, Excel, and PowerPoint)
  • Customer Service/Reception Skills
  • Basic Office Skills (Filing, proofreading, keyboarding)
  • Employability Skills
  • Essential Skills
• Ongoing development, implementation and evaluation of content and program
• Maintain a welcoming and inviting mentality with participants, staff, and visitors
• Provide training and experience through the MetroWorks front desk reception area
• Provide front desk coverage and support when required and/or to relieve the Administrative Assistant
• Perform needs assessment of interests, values, skills and competencies of participants and connecting them with market needs
• Provide informal feedback and comprehensive evaluations of participant’s progress using ESAT
• Liaise with staff concerning the program and participants; provide updates to the Career Practitioners
• Maintain up-to-date statistics and reports
• Ensure participants are trained for placement or employment in the community
• Assist the Job Developer in attaining appropriate on-the-job work placements
• Participant in weekly confidential staff meetings
• Carry out the policies and procedures of the Options program
• Maintain the required standards of confidentiality at all times
• Participate in performance management for your career development
• Perform other duties as required

Qualifications

• Degree, diploma or certificate in Office Administration and office supervisory experience or a combination of education and work experience that demonstrates ability in this type of work environment
• Must have excellent computer literacy skills, MS Office skills, and Type 40 WPM
• Demonstrated a strong commitment to working with diverse populations
• Experienced with training adult learners and/or understand adult learning principles
• Established effective and appropriate interpersonal communication skills
• Excellent assessment and evaluation skills
• Practice ethical decision making
• Understand NS Labour Market Information and its applications
• Ability to access and effectively use information and communications technology
• Adherence to inclusionary practice and a respect for diversity
• Ability to work within a dynamic team environment with a shared vision 

Career Management Expectations:

• Commitment to professional development and career self-management
• Attend staff professional development activities and events
• Participate in promotion of the Options Program (community outreach, fairs, events, etc.)
• Follow the Career Development Competencies (NSCDA Core Competency Profile)
• Awareness of CERIC’s Guiding Principles of Career Development
• Adhere to MetroWorks Employment Association HR polices and procedures
• Maintain up-to-date skills and certificates (i.e. MS Office, First Aid, etc.)
• Non-Violent Crisis Intervention Training
• Mental Health First Aid
• Criminal Record Check (including Vulnerable Sector Search) and Child Abuse Registry Check
• Covid-19 Work Safe: Best Practices for a Safe Workplace 

Compensation package includes medical/dental plan, group pension plan, 5-weeks paid program shutdown, free parking and an opportunity to positively impact people’s lives.

Please email your application package inclusive of a resume and cover letter to Kimberly Field, Manager of Options Work Activity at careers@mymetroworks.ca by Sunday, May 19, 2024 at 11:59 p.m.

About the Company

MetroWorks Employment Association
LL05-7071 Bayers Road
Halifax, Nova Scotia B3L 2C2

Company Contact

Kimberly Field
careers@mymetroworks.ca
Preferred Contact: Email

Documents to be Forwarded

• Resume
• Cover letter
• References